Cancellation Policy
At Reading Power, we provide digital books and online reading content. Because digital products can be made available immediately after purchase, cancellation options are limited. This Cancellation Policy explains when an order can be cancelled.
1. Cancellation of Digital Book Orders
Once a digital book has been purchased and made available to your account, the order generally cannot be cancelled.
This is because digital content may be accessed or downloaded immediately after purchase.
If you wish to cancel an order, please contact us as soon as possible before accessing or downloading the purchased book.
2. Cancellation Before Access
If you contact us before the purchased digital content has been accessed or downloaded, we may consider your cancellation request.
Cancellation approval is subject to verification of the order and transaction status.
If the cancellation is approved, any applicable refund will be processed according to our Refund & Cancellation Policy.
3. Cancellation After Access
Once a digital book has been accessed, downloaded, or delivered to your account, the order generally cannot be cancelled.
This applies even if you later decide that you no longer want the book or purchased it by mistake.
4. Duplicate or Incorrect Transactions
If you believe that you have been charged multiple times for the same order or that a transaction was processed incorrectly due to a technical issue, please contact us immediately.
We will review the transaction and, where appropriate, process a correction or refund.
5. Unauthorized Transactions
If you believe that a purchase was made through your account without your authorization, please contact us as soon as possible.
We may request transaction information or other details to investigate the issue.
You should also contact your bank or payment provider if you believe your payment information has been compromised.
6. Cancellation by Reading Power
Reading Power reserves the right to cancel or suspend an order in certain circumstances, including:
- Suspected fraudulent or unauthorized transactions
- Payment processing failures
- Technical errors affecting the order
- Incorrect pricing or product information
- Violation of our Terms & Conditions
- Other circumstances where the transaction cannot reasonably be completed
If Reading Power cancels an eligible order after payment has been successfully received, any applicable refund will be processed through the original payment method.
7. How to Request a Cancellation
To request cancellation, please contact us using the details below as soon as possible.
Please provide:
- Your name
- Email address used for the purchase
- Order or transaction details
- Name of the purchased book
- Date of purchase
- Reason for cancellation
Providing accurate order information will help us process your request efficiently.
8. Processing of Approved Cancellations
If your cancellation request is approved and a refund is applicable, the refund will generally be processed through the original payment method.
The time taken for the refund to appear in your account may depend on your bank, payment gateway, card issuer, or other payment service provider.
Reading Power is not responsible for delays caused by third-party financial institutions or payment providers.
9. Technical Issues
If you are requesting cancellation because you cannot access a purchased digital book due to a technical problem, please contact us first.
We will make reasonable efforts to resolve the problem and restore access to your purchased content.
If the issue cannot be resolved, we may consider a refund depending on the circumstances.
10. Changes to This Cancellation Policy
Reading Power may update or modify this Cancellation Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this policy periodically for the latest information.
11. Contact Us
If you have any questions regarding this Cancellation Policy or wish to submit a cancellation request, please contact us using the details below.
Reading Power
Pilajanahally, Hiriyur,
Chitradurga, Karnataka, India
Email: hanud8620@gmail.com
Phone: 99453 40782
12. Acceptance of This Policy
By purchasing digital books through Reading Power, you acknowledge that you have read and understood this Cancellation Policy.
We recommend reviewing this policy before completing a purchase on our website.